Frequently Asked Questions

Everything you need to know about shopping with Kaila Boutique.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International shipping can take between 7-14 business days depending on the destination.

What is your return policy?

We offer a 30-day return window for all unworn items with tags still attached. Please note that sale items and intimate apparel are final sale.

How do I know which size to order?

Each product page features a detailed size guide. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our style team for specific measurements.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Buy Now, Pay Later options like Klarna and Afterpay.

Can I track my order?

Yes! Once your order has shipped, you will receive an email with a tracking number and a link to monitor your package's progress.

Are your materials sustainably sourced?

Kaila Boutique is committed to ethical fashion. We partner with manufacturers who prioritize organic cotton, recycled polyester, and fair labor practices.