Returns & Exchanges

At Kaila Boutique, we want you to love every piece you purchase. If you are not completely satisfied, you can return or exchange your items within 30 days of delivery provided they are in original condition with tags attached.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Prepare Your Package

Securely pack your items in their original packaging, ensuring all boutique tags and hygiene seals remain intact and undamaged.

3

Attach Shipping Label

Print the prepaid shipping label provided via email and affix it clearly to the outside of your return parcel.

4

Drop Off and Track

Hand your package to any authorized carrier location and keep your tracking receipt until your refund or exchange has been processed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing